Privacy Policy
This privacy policy explains how Blossom Boutique handles personal data when you use the website, send an inquiry, or place a local flower request. It covers the information we collect, why we use it, and the choices available to you.
Data We Collect
When you contact Blossom Boutique or place a request, we may process your name, email address, phone number if you provide it, your message, and your service preferences. We also process limited technical data such as request metadata and browser or device information needed to run the website and keep it secure.
Where Data Comes From
We receive data when you submit a contact form, send a message, call, or share details for a bouquet request. Technical data is collected automatically by the website and its hosting systems when pages are loaded or forms are used.
Cookie Types
The site uses essential cookies for core functions such as page delivery and form handling, and privacy preference cookies to remember your settings. We do not confirm the use of analytics or advertising cookies.
Cookie Controls
You can manage cookies through your browser settings and, where available, through the site’s privacy preferences. Essential cookies support basic operation, and privacy preference cookies remember your choices. We do not state that analytics or marketing cookies are in use.
Why We Use Data
We use personal data to answer contact requests, confirm bouquet details, manage local order handling, provide technical delivery of the website, maintain security, and keep records needed for administration and legal compliance. We do not state that tracking, analytics, or marketing processing is active.
Service Providers
We may share data with service providers that support website hosting, technical delivery, security, and message handling. Any such recipient may process data only for the task we assign and under appropriate confidentiality and security obligations.
Legal Disclosure
We may share personal data with public authorities, courts, or other parties when required by law, to respond to a lawful request, or to protect our rights, users, or business operations. We do not disclose data for unrelated purposes.
Your Rights
You may have rights to know what we hold, to correct inaccurate details, to ask for deletion in suitable cases, and to object to processing based on legitimate interests. You may also ask us to limit use of your data while a request is reviewed.
How to Make a Request
To exercise your rights, send a clear request using the contact details in this policy and describe the data or action you are asking about. We may need to confirm your identity before acting on the request, and we will respond within the time required by law.
How Long We Keep Data
Inquiry and order records are kept for the period needed to manage the request, follow up on service issues, and meet legal or accounting duties. Technical logs are retained for a limited time for security and operational review, then deleted or anonymized when they are no longer needed.
Policy Updates
If we update this privacy policy, we will publish the revised version on the website and apply the new text from the stated effective date. Where a change is material, we may also use a reasonable direct notice if the circumstances require it.
GDPR Overview
Under the GDPR, personal data must be processed lawfully, fairly, and for clear purposes. We limit processing to what is needed for contact handling, website operation, security, and related business administration.
Your GDPR Rights
Where the GDPR applies, you may ask to access, correct, delete, restrict, or object to certain processing, and you may request data portability where applicable. If processing is based on consent, you may withdraw it for the future. You may also raise a complaint with the competent data protection authority.
Contact Details
Use the contact details below for privacy questions or requests.